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Greeno.RO knows the importance of your data and is committed to protecting its confidentiality and security. That is why it is important for us to provide you in an integrated and practical manner with the information related to the processing of your personal data as data subjects (users of the greeno.ro website, customers, potential customers, consumers, potential consumers , employees, former employees) within this Personal Data Processing Policy, applicable for the purposes listed below.
This Policy applies to all devices used to access the greeno.ro website, smartphone and tablet devices. If you do not agree with the terms and conditions related to their use (set out in this document from the point of view of personal data protection but also in the documents General Conditions, Privacy Policy from the point of view of confidential information, rights by author, etc.), please do not use the website www.greeno.ro.
According to the requirements of the General Data Protection Regulation no. 679/2016 of the EU, hereinafter referred to as "Regulation" for the protection of natural persons with regard to the processing of personal data and the free movement of such data, Greeno.RO administers in safe conditions and only for the specified purposes, the personal data that you provide us with them about yourself, in the context of visiting the site and purchasing Greeno.RO services under the brand: Greeno.RO.
By ticking the fact that you agree with the General Conditions and the Personal Data Processing Policy or, as the case may be, by continuing to use our website and services after reading this Policy, you agree to this Personal Data Processing Policy personal.
The purposes for which we collect and process your personal data
Greeno.RO collects and processes your personal data for the following processing purposes:
Administration, improvement and implementation of the services provided by the greeno.ro website.
Commercial activities of service sales, including creation, administration and development of service sales on the greeno.ro website, customer account management, research / market studies, statistics.
Advertising, marketing and publicity, activities to promote Greeno.RO services, running promotional campaigns, sending newsletters (informative bulletins), tracking and monitoring service sales and consumer behavior.
Post-sales activities, including customer relations services, informing users/customers regarding the evaluation of the services offered (including the evaluation of the services on the greeno.ro website), improving the quality of the repair and maintenance services of the products sold through the activity carried out within the service Call Center; performing service intervention, product replacements.
For evidentiary purposes in connection with the above and archiving activities.
The categories of personal data we process
To achieve the above purposes, we process the following categories of personal data:
For the administration, improvement and implementation of the services provided by the greeno.ro website:
name, surname, address (domicile/residence), e-mail, technical information regarding the visitor's device – its location, IP address, type of hardware equipment, information related to the time interval and the date when the website was used greeno.ro, other information resulting from the use of Cookies type applications; For more information related to cookies, please see the Cookies Policy displayed on the website.
For commercial activities of sales of services, including realization, administration and development of sales, including online sales on the website www.greeno.ro, administration of customer accounts, research / market studies, statistics: - name, surname, address (domicile/ residence), telephone, e-mail, delivery addresses.
For advertising, marketing and publicity, activities to promote Greeno.RO services, running promotional companies, sending newsletters (informative bulletins), tracking and monitoring sales and consumer behavior. - name and surname, telephone/fax, e-mail, address (domicile/residence), habits/preferences/behavior - in addition, Greeno.RO processes data consisting of the series and number of the identity document strictly for the identification of the winners of the promotional campaigns (if it is necessary for them to take place) and for compliance with the requirements of tax legislation. Also, some of this data is required as a unique identifier of the person depending on the type of contest/promotion/app/game they are participating in.
For post-sales activities, including customer relations services, informing users/customers regarding the evaluation of the services offered by Greeno.RO, improving the quality of services within the Call Center service: - name and surname, phone/fax, e-mail, address (domicile/residence), voice, habits/preferences/behavior, other data resulting from the evaluation of products by customers - in addition, Greeno.RO processes data related to: personal numerical code, series and document number identity, bank data, only for situations in which there are replacements of Services.
For evidentiary purposes in connection with the above activities and for archiving: the storage of personal data mentioned for the above purposes in order to maintain records related to the activities carried out, for the protection of legal rights and the exercise of other rights according to the law and concluded contracts, fulfilling any archiving requirements, in accordance with legal provisions.
Personal data benefiting from a special protection regime, such as the personal numerical code, series and number of the identity document, will be collected and processed under limiting conditions and in accordance with the legal provisions to ensure compliance with the applicable rules in the field of data protection with look at them. Providing personal data is necessary for Greeno.RO. to carry out the activities listed above.
To whom we disclose your personal data
In order to achieve one or more of the purposes mentioned above, Greeno.RO may disclose your personal data to the following categories of recipients:
Greeno.RO's contractual partners (such as the companies with which Greeno.RO is in partnership, but only on the basis of a confidentiality commitment from them, guaranteeing that this data is kept safe and that the provision of this information personal is done according to the legislation in force),
service providers (marketing, payment/banking or other services), including entities that assist Greeno.RO in data processing as agents, insurers, public authorities (Prosecutor, Police, courts and other competent state bodies ), on the basis and within the limits of the legal provisions and as a result of expressly formulated requests, to other companies in the same group as Greeno.RO as well as you as a data subject in the context of exercising your right of access, article 15 of Regulation.
Data recorded by Greeno.RO are not sold to third parties and are used only for the purpose of improving Greeno.RO services.
By reading the presence of the Policy, you have become aware of the fact that you are guaranteed the rights provided by the Regulation, respectively:
to be informed about the processing of your personal data, article 13 and 14 of the Regulation;
of access to your personal data, article 15 of the Regulation;
rectification of your personal data, article 16 of the Regulation;
deletion ("right to be forgotten") of personal data, Article 17 of the Regulation;
to obtain restriction of processing, Article 18 of the Regulation;
to data portability, Article 20 of the Regulation;
to object to the processing of personal data concerning you and to request the rectification, updating or deletion of data in accordance with the law - in the case of personal data processed for direct marketing purposes, this right can be exercised at any time, free of charge and without justification, article 21 of the Regulation;
not to be subject to an automatic individual decision, including the creation of profiles, article 22 of the Regulation;
to submit a complaint to the Supervisory Authority ANSPDCP, article 77 of the Regulation;
to go to court in case of violations of the relevant legislation, articles 78-79 of the Regulation.
You can exercise these rights by sending an e-mail to Greeno.RO by accessing the contact form at greeno.ro/contact.
You can object at any time and without justification, to the processing of your personal data for direct marketing purposes, by sending it to Greeno.RO. (by accessing the contact form at greeno.ro/contact/ or at the e-mail address: [email protected], of a written, dated and signed request in this regard. In this case, your request will be forwarded to the specialized department of Greeno.RO; you may receive a message confirming that your option has been noted, as well as any other necessary information, as appropriate.
Special provisions related to minors
Greeno.RO does not track the processing of personal data of minors in its data processing activities. Particular attention is paid to ensure that any processing of personal data of minors is carried out in accordance with the requirements of the Regulation, Article 8 and in strictly determined cases.
Greeno.RO does not carry out promotional marketing activities directly towards minors.
Minors who have not reached the age of 14 are not allowed to request services or any communications on the Greeno.RO website, or participate in contests or campaigns of Greeno.RO, unless this is done on behalf of the minor by the legal representative or the guardian of the minor in question, according to the law.
Minors who have reached the age of 14 can purchase products or services and request and receive communications from Greeno.RO only if they have the consent of the legal representative or guardian, according to the law.
Also, any person who provides us with personal data through the site or other applications or devices covered by this Policy guarantees that they are of legal age or of full legal capacity.
Any collection or processing of personal data of minors will be carried out only in accordance with the law, and taking into account the above.
Duration of data processing
It will generally be determined by the moment of exercising your right to opposition, under the conditions of art. 21 para. 2 of European Regulation no. 679/2016. Exception: For data declared within the call center service, the duration of data processing is 5 3 years, as a rule, or until the exercise of the right of opposition. Also, Greeno.RO can store personal data for such a longer period, for evidentiary and archiving purposes.
At the same time, the storage of personal data for a longer period of time can be done for statistics, service improvement, customer account management, research / market studies.
Other information
Please check this Personal Data Processing Policy every time you use our website in order to always be informed about it.
At the end of the processing operations, the registered data may be transferred, in whole or in part, to any other legal entity in compliance with the special legislation in force, under the conditions that they will be used for purposes similar to those provided for in this document.
For the erroneous registration of personal data caused by the data indexing software, Greeno.RO assumes no responsibility.
Please note that no information security program is infallible.